Senior Professional Consultant IT Active Directory and Identity Management, IT Operations in Dej

Empowering people, creating technology.Responsibilities:.Responsible for building IT servicesUnderstanding the client's business needsProviding advice on technology best practices.Planning a timeline for completion of projects.Business partnering for Business Process Owners/ManagersContribution to Incident Management and Problem ManagementProcess management and governance for IT Service OperationManagement of incidents, problems, access, events and request fulfillmentAccount for and streamline of operational services across business processes bydriving continuous improvement (integration)Monitor external partners on operational levelResponsible for crisis copingService Level Fulfillment (operate by design)Contribute to establish a high-performance IT organizationQualifications:University degree in IT or equivalent combination of education andexperience> 5 years; Business knowledge: In-depth of overall business modelsFunctional knowledge:Professional in Identity Management Systems (On-Prem AD, Azure AD)- Powershell, - O365 users and groups management, - AD Authentication(ADFS, Passthrough authentication, hash sync), - MS Teams, - MS Groupsintermediate in Office productivity Software ( -MS Office / O365 Suite : Excel,Word, PowerPoint, Visio, Outlook), Asset & License Management Metrics