Service Center Agent in Cluj-Napoca in Cluj

  • consultation with visitors for tours in the plants of a German premium automotive manufacturer (no sales pitches)
  • Processing of inquiries and bookings by phone and mail
  • Responsibility for correspondence with visitors
  • internal and external communication with visitors and colleagues at nine locations across Europe


We offer:

  • no classic call center activity, but a premium service for a high profile client • a fair and competitive salary • part-time and full-time jobs in an interesting working environment • a young team with a professional company culture in the center of Cluj



  • fluency in both English and German
  • 100 % service orientation, reliability and motivation
  • open, communicative personality and a confident handling of customer requests
  • enthusiasm for the topics automotive and technology


Please be advised, that due to our high number of customers from Germany and the UK it is essential that you speak both languages fluently.




Despre companie

monocom is an owner-managed full service consultancy that operates on an international basis. Since 1998 we have been developing first-class communication solutions. In Cluj-Napoca we are also represented with one office since 2004.


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