Job details Job Location: Remote (Anywhere Romania) Effort Schedule: 8 Hours/Day (Flexible) Business Hours: EET Timeframe Language: English Customers Background : (EU, WorldWide) Client Facing Role: Yes Project Team Size: +10 members Methodology: Agile/Scrum Travel Required: No PROJECT REQUIREMENTS Work closely with the BAs and POs to understand and develop a new custom application that integrates ServiceNow Catalog with Google Cloud (GCP); Provide expertise on all technical initiatives related to the development of REST/SOAP interfaces between ServiceNow and other external integrations; Understand the large-scale thinking and approach needed for the success of the project, including Provisioning Systems, Authentications, APIs, Sync/Async, MasterData, etc. Provide expertise on risks and constraints related to Snow Upgrades; Provide expertise on integration with 3rd party enterprise software; Develop custom software solutions through scripting and software development; Deploy, test and document digital solutions; Deliver consulting services to install, configure, and integrate software products from ServiceNow; Participate in focus groups to analyse root cause and identify potential solutions for major incidents; Participate in code review sessions with other team members to identify potential issues or gaps for improvements; Advocate Snow Best Practice within the new development features and ongoing deployments; Create awareness about project sensitive technical constraints and share potential risk/quick-wins with project team; Share knowledge (technical and operational) to improve functional and technical usage of existing instances; Be a core member for instance upgrade and migrations; Modules of concern: ITSM, ITBM, CSM, HRSD, Discovery, SO, Notifications, 3rd Party Integration, App Engine; Technical skills Clear understanding the development of Agile software as well as its advantages and disadvantages, to ensure its optimal implementation, plus has experience with tools to support Agile development; Knowledge of: Postman (API testing), ApiGee (API publishing and consumption), Jira and Confluence tools; Automatic and manual functional testing skills; Global vision and intuition to predict the impact of changes on the environment and to propose in advance the optimal solutions for correction and redevelopment if necessary; Clear understanding of modern software development process; Soft skills Relevant experience interacting directly with project stakeholders and end users; A team player with a proven track record in supporting software change; Able to multi-task, working on several in-flight projects at any one time; Self-motivated, conscientious and focused on detail, with an ambition to deliver quality software solutions; A quick learner and able to understand the client's requirements as well as to ask all the necessary questions to disambiguate his request; Able to decode the clients request and to translate it from a technical language into a standard one; Self-confident and willing to facilitate workshops designed for the teams involved in the process and to conduct the meetings in an efficient way.
ServiceNow Dev (Job Ref. QYYV93R9) in Bucuresti
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