Req ID: 353249
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Storage Reorganization & eDiscovery L2 Engineer (with German) to join our team in Constanta, Constanța (RO-CT), Romania (RO).
Key Roles & Responsibilities
- Provides operational support for reorganization activities (file share restructuring, rights adjustments) and eDiscovery requests within Windows File Services and NAS environments.
- Ensures timely execution of approved changes, compliance with governance standards, and accurate documentation.
- Coordinates with technical teams for execution and collaborates with CSI for process improvements.
- Execute approved reorganization tasks (e.g., restructuring file shares, updating permissions) following defined runbooks.
- Process eDiscovery requests by locating, extracting, and delivering data in compliance with legal and security requirements.
- Maintain audit-ready documentation for all activities, including evidence of execution and approvals.
- Communicate effectively with stakeholders in German and English for request clarification and status updates.
- Coordinate with IN technical teams (Storage and Application) for execution of complex changes.
- Identify process improvement opportunities and escalate to CSI team.
- Ensure adherence to ITIL processes for Incident, Request, and Change Management.
- Validate changes post-implementation and escalate issues as needed.
Knowledge Skills & Attributes
- Strong understanding of Windows File Services structure and delegated rights.
- Familiarity with Active Directory and NAS concepts.
- Basic knowledge of CIFS/SMB protocols.
- Process & Compliance: ITIL awareness (Incident, Request, Change).
- Excellent communication skills in German and English
- High attention to detail and ability to work under SLA-driven timelines.
- Ability to follow structured processes and escalate effectively.
- Bachelor’s degree in IT or equivalent experience.
- Mandatory: ITIL v4 Foundation.
- Familiarity with ITSM tools (e.g., ServiceNow).
- Proven ability to maintain audit-ready documentation and follow structured workflows.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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