Support Engineer (Mid) in Constanţa

ITIL (regular) AWS (regular) Azure (regular) SQL (regular) Linux (regular) S3 Connected Health is an exciting digital health company headquartered in Dublin, Ireland.At S3 Connected Health, we are passionate about health and technology and how they can improve the lives of millions of people. We are looking for people who share this passion and who want to turn this passion into practical realities that improve patients’ health and quality of life.We are a 200-strong team of clinicians, behavioral scientists, system design engineers, UX professionals, data scientists, and strategy analysts who believe in the transformative power digital technologies can have as a vehicle for healthcare delivery and to improve patients' lives.As Connected Health Support Engineer (Mid)​, you will work with our highly skilled development teams, creating state-of-the-art solutions for remote patient monitoring, medication adherence and monitoring, patient support, and patient engagement.Key Responsibilities:Working as a Support Engineer (Mid), you will be responsible for:Maintenance activitiesmonitoring of production environment of customers or own productsBased on the available tools, scripts, and manuals, you will be accountable for:deployments of new product versions,installation of updates,investigation of issues,configuration changesSupport activities:interaction with customers,implementation of customer requests,interaction with development teams,preparation of usage reportsRequirements:BS/MS degree in Computer Science, Engineering, or related subjectBasic Linux systems administration skillsManagement of web-based applications deployed in the cloud (Azure, AWS)Knowledge of database solutions and SQL scriptingGood communication skills (English)Understanding of support frameworks based on ITILAnalytical skills in order to resolve support casesAbility to handle and resolve technical issuesAbility to learn new technologies and develop new skillsWe offer:Unique opportunity to work in the medical marketContact with the latest technologiesHybrid work from an office located in the center of WrocławAn excellent learning environment with prospects for career advancementOpportunity to work with other talented professionalsMany sports activities & sports cards


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