System Analyst Warehouse
We are looking for a System Analyst to join our partner team, supporting warehouse operations and contributing to the design, implementation, and continuous improvement of IT solutions across the business.
Responsibilities:
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Participate in the implementation of projects that require IT
components such as applications, modules, or information systems. - Analyze business stakeholder requirements and translate them into technical CRDs (Change Request Documents).
- Communicate and defend technical requirements with external partners (communication exclusively in English).
- Propose solutions to optimize operational processes and prepare technical specifications aligned with project needs.
- Provide support during the project lifecycle and after implementation, including application testing and end-user training.
- Offer L2 support for the applications and systems under your responsibility.
- Identify and recommend process and technical optimizations in collaboration with external partners and Ahold Delhaize Group IT teams.
- Deliver training sessions for end users and key users across departments involved in implemented projects.
- Create training materials, documentation, and procedures for the functionalities developed within the projects.
Requirements
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Completed university studies (preferably in IT or a technical field).
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Good knowledge of MS Office, especially Excel.
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3-5 years of experience in IT project implementation.
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Strong analytical, synthesis, and documentation skills.
- Ability to analyze and document technical or operational logical process flows.
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Good command of the English language.
- Strong communication, relationship-building, organizational, and integration skills.
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High capacity to understand retail/logistics operational processes.
- Experience performing configurations and optimizations in ERP systems and/or logistics systems (WMS).
- Knowledge of Agile methodology (SCRUM) and previous experience working with Jira.
