Team Leader for the Software Customer Support team (CRAIOVA) in Craiova

Basic Information Last day to apply 21-Jan-2022 Description and Requirements We are looking for a Team Leader for our new Software Customer Advocate team in Craiova.Software is changing the world, and our new client, Atlassian, is at the center of it all. They are advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Atlassian is a rapidly growing software development company, and the Customer Advocate team is responsible for improving the customers' purchasing experience.You are our missing piece of the puzzle if you:- have an advanced level of English (both written and verbal)- have Management experience inCustomer Support or related fields- are available to work from home in Craiova/ Dolj- possess demonstrated leadership skills- have client communication skills- are a team-oriented person, with a proactive attitude- are a fast learning and adaptable individual, with problem-solving skills- have excellent organizational and analytical skills- possess excellent attention to details and active listening skillsYour responsibilities may include:- Leading the team to performance in order to achieve the targets on a weekly and monthly basis- Be a role model for the people you work with- Monitor and evaluate the performance of the assigned team- Implement action plans- Look for continuous improvement solutionsWe offer:-Stable job - permanent labor contracts-Fixed salary and monthly performance bonus-Monthly meal tickets-Public transportation and gym subscriptions reimbursement, after the trial period-International career - paid training and international career opportunities-Multilingual exposure - improve your spoken and written language skills-Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!-Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long-Private medical insurance coverage-Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more Additional Job Description We are looking for a Team Leader for our new Software Customer Advocate team in Craiova. Required Language(s)English