Techliner (F/M) in Piteşti

Description Postul de Techliner (F/M) face parte din UET TECHLINE EUROPE FRANCE 1 > SERV. TECHNICAL ASSISTANCE TO THE NETWORK > DIR. SALES & AFTER SALES SSC din cadrul DIR. GLOBAL BUSINESS SERVICES ROMANIAMISIUNEA POSTULUI:Ofera solutii tehnice retelei de unitati service Renault si Dacia. Ajuta consilierii tehnici din retea la diagnosticarea originii incidentelor tehnice pentru a permite repararea vehiculelor în cele mai bune termene dupa criteriile de calitate ale constructorului si la pretul corect. Contribuie la capitalizarea sipartajarea solutiilor pentru ameliorarea performantei platformei Techline.RESPONSABILITATI:Trateaza fisele de incident client (FIC) emise de consilierii tehnici retea (COTECH) din FrantaAcorda Agremente Tehnice pentru inlocuirea de piese aflate sub controlValideaza din punct de vedere tehnic cererile de schimbare a pieselorAnalizeaza informatiile culese in cadrul procesului de tratare a FIC-urilor si propune un plan de actiune care sa contribuie la un bun control al elementelor de riscReactualizeaza permanent cunostintele sale tehnicePropune si aplica actiuni de ameliorare a activitatiiPROFIL CAUTAT:Studii superioare tehnice (experiena pe partea de service/diagnosticare constituie un avantaj)Competente lingvistice: limba franceza nivel avansat (scris si verbal)Cunoaterea sistemelor de pe un vehicul modern si a proceselor de reparatieCapacitate de analiza, sinteza, atentie la detaliiOrientarea catre client si rezultatJob FamilyAfter SalesRenault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form.In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future.By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the .