Technical Support Professional with German in Bucuresti

ResponsibilitiesFacilitate issue identification and analysisInvestigate and resolve technical issuesTrack requests resolutionProvide technical trainingBuild relationships with customersTest products & softwareDevelop and share knowledgeWE VALUECustomer facing experienceExperience in the industry is preferredExcellent interpersonal and verbal & written communication skillsStrong continuous improvement mindset, strong leadership impactExperience with and SharePointDemonstrated experience with Knowledge Management & Call Center ManagementGood administration skillsSome experience with a variety of the businesses product programming languages