Job DescriptionYou will be part of a small DevOps task force dealing with documentation for customized Support and Services solutions in a software engineering environment. The doc materials (Solution Briefs, API guides, User Guides, Test plans etc.) are targeting some of the largest customers in the networking & security industry. If you’ve heard of them, they are probably Keysight customers. Many of the documentation materials you will produce will be referring to Virtualization, Wireless, 4G, 5G, Security, Automotive, or Data Center Technologies. What we offer: Always writing about bleeding edge technologies as far as networking and virtualization is concerned. For the tinkerer in you, you will have unrestricted access to all solutions / products for which you are creating documentation; technical training can be easily organized with the appropriate team. A highly motivated and friendly team, spanning from DevOps to Support and Engineering / QA. An attractive employee benefits package: competitive salary, flexible working hours, work from home, medical insurance, free fruit and coffee, etc. What you will do on daily basis: Design and Specification: Write different types of manuals/online content in a clear and concise manner: user’s guides, Installation manuals, API guides, test case documentation, Professional Services projects documentation (such as client-facing training literature, presentations, or test plans), Test Results, product collaterals etc. Follow the brand and writing style requirements along with best practices for documentation materials. Implementation: Proficiency in Microsoft Office. Experience with Adobe CC (InDesign, Illustrator, Photoshop), MadCap Flare, or other similar tools is a plus Turn provided visuals in a standardized, brand-consistent manner. Be flexible on writing not only for experienced technical audience, but also to review/contribute to materials written for business/marketing/sales audience. Adopt collaborative communication mechanism to receive inputs (demos/reviews) from cross-functional team. Process: Become proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices. Interfacing with different company departments (Support, Engineering, Product Management, CM) to gain information or workaround issues in a timely manner. Deliver the work in time and with quality. Ability to retain and protect confidential material. Job Qualifications Excellent English skills, both written and spoken. Excellent written, proofreading, and verbal communication skills. Be technically savvy in the areas of documentation, be able to learn and understand as much as possible the technology and features that you will document. Be able to “translate” provided visuals into technical and non-technical graphics. Good interpersonal skills that include the ability to effectively communicate in both writing and verbally. Detail oriented, organized and being able to multi-task. Be able to research for relevant information independently. Have a pro-active attitude, be willing to brainstorm for best solutions, while remaining professional under high-pressure situations. Skills considered a plus: 1-3 years of experience as a technical writer, familiar with the documentation lifecycle. Experience in technical translations or scientific writing. Experience with Adobe CC suite, MadCap Flare, FrameMaker, Robohelp. Experience with Agile methodologies (Scrum), Jira, SharePoint, OneDrive. Job FunctionMarketing Shift: Day Job Schedule: Full Time (F) Travel Required: None Duration (Temp Positions Only): 6 - 12 months
Technical Writer - 12 months in Bucuresti
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