Technical Writer in Ploieşti

At Devexperts (Permanent), in Porto, PortugalExpires at: 2022-08-14Remote policy: Full remoteDevexperts specialises in the development of highly sophisticated software solutions and services for the Financial Markets industry. Our clients are retail and institutional brokers, exchanges and buy-side firms, and our products cover a wide array of applications, from online and desktop trading execution platforms, risk management and fix gateways, to one of the industry’s most encompassing offer of real-time and historical data services.We are now looking for a Technical Writer to join our team in Porto, Our team is expected to maintain customer documentation for our APIs, services, and solutions and keep it up to date along with internal knowledge base. We are continuously optimizing our work, and our team invents various solutions to achieve this. Documentation as a code, Confluence/Zendesk, mutual integrations, automatic generation of documentation - all of this allows us to effectively provide detailed information about our services.  Major challenges:In the world of Fintech you will be facing two areas at once - IT and finance. You will need to get acquainted with all the nuances, specifics and pitfalls to prove yourself as an expert.We care about customers experience and strive to provide the highest level of service. That’s why one of the top tasks is to create and maintain a powerful knowledge base for our teams and clients.Responsibilities:update existing documentation in our Knowledge Basecreate new instructions and documents by extracting information from developersproofread and edit documents provided by developers and support teamstrack changes in protocols of trading venues, inform corresponding teamsdesign scalable system of our Knowledge Baseprovide technical overviews for marketing teamcreate texts and materials in English (we need texts in Russian quite rarely) Main requirementsexcellent written skills in Englisha minimum of one-year experience in the IT industry in a similar positiondemonstrated knowledge of technical-writing specifics (punctuation, formatting, stylistic and political correctness, etc.)structural approachwillingness to take responsibility, result-oriented mindsetkeen eye for detailswell-developed soft skills and ability to work in a teamNice to have experience in using markup languagesknowledge of finance basicsBenefits & Perks Devexperts employees create the art of FinTech in comfortable working spaces, located in modern business centers around the world. Join our team in Porto and enjoy:Flexible schedulesPossibility to work remotelyPaid vacation 22 daysInsurance coverage (for you and your children)Partial reimbursement for fitness membershipsMeal vouchers providedSnacks and beverages always availableWork spaces with modern equipment 

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