Veeam Backup for Linux Engineer in Bucuresti

Job Description

We are looking for candidates that will offer support for Veeam Linux and Unix solutions.

Responsibilities:

  • Responsible for handling new cases according to the Veeam Service Level Agreement (SLA); providing initial support, diagnosing problems and determining the need for escalation;
  • Fortify client relationships focused on 100% customer satisfaction;
  • Document all customer interactions (emails, calls, etc.) accurately and within SLA in our CRM tool;
  • Ensure proper and consistent communication of issue status to customers, sales representatives and senior engineers;
  • Perform troubleshooting and analysis, including log file investigation.

Qualifications

The ideal candidate will possess the following:

  • Fluent English (reading/writing/speaking);
  • System administration skills;
  • Strong TCP/IP knowledge;
  • Strong knowledge of Linux-based OS (booting, initialization systems, package management, kernel modules management, process management, OS monitoring, storage management, filesystems, networking, tools);
  • Experience in installing, configuring, and maintaining services on Linux-based OS;
  • Familiarity with Nutanix AHV hypervisor and related technologies (Prism interface, REST API explorer, aCLI, nCLI, ADFS concepts, KVM technology, NCC). Experience with VMware, Hyper-V will be a plus;
  • Familiarity with Oracle database concepts (11g, 12c, and 18c, Windows and Linux implementations);
  • Familiarity with Oracle RMAN tool and ability to use this tool for database backup and recovery;
  • Familiarity with Oracle RAC (Real Application Cluster) concepts;
  • Familiarity with SAP HANA database concepts;
  • Familiarity with the fundamentals of scripting languages (Bash, Python)
  • Familiarity with security concepts (firewalls, access control (SELinux, AppArmor));
  • Experience with UNIX (BSD, AIX, Solaris, HP-UX) will be a plus
  • Analytical and problem-solving skills;
  • Ability to quickly learn, understand and explain technical information;
  • Ability and desire to take ownership of client issues through resolution;
  • Excellent time management skills;
  • Ability to work in a fast-paced environment.


Additional Information

  • Competitive compensation and benefits package;
  • Modern office with free fresh coffee, fruits and snacks;
  • Flexible benefits package which includes premium private health care and dental services for you and your dependents, transportation allowance and parking;
  • Wellness program including gym membership, massages in the office and company sponsored sports activities;
  • An exceptional mature working environment with cool breakout & play areas and team building activities;
  • Training and development opportunities to further progress your career;
  • International environment where you can learn from multiple cultures working in the same office;
  • Gamification (internal rewards and recognition achievement based system.

Contact

Datele de contact vor fi vizibile dupa ce veti aplica!

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