Purpose of the position / Overall task:
Develop the client portfolio and drive sales growth for ISO certification services through the identification and capture of market opportunities.
Responsibilities and main activities:
Promote and sell the CER Department's product and service schemes in the market to both new and existing clients.
Gather necessary data from market prospecting and potential clients to conduct analysis of their requests.
Issue CER quotations in accordance with requirements analysis and present/justify them to potential clients (via fax, phone, email) in compliance with delegations received from the Sales & Marketing Manager.
Monitor submitted quotations for one month following their transmission to potential clients.
Ensure quotations and prospecting data are updated in Salesforce.
Identify companies seeking certification, present CER services to them, and prepare quotations/contracts.
Work with the Sales Manager to conduct market studies, map the market, and segment it to obtain accurate market evaluations regarding market trends in the certification activities sector.
Assist the Sales Manager in developing and implementing marketing and sales strategy.
Update sales and marketing action plans quarterly or as needed, and report monthly on actions, achievements, and results.
Maintain records of correspondence, quotation drafts, and contracts; negotiate contractual terms within GOA limits.
Assist the Sales Manager in debt recovery activities and DSO (Days Sales Outstanding) reduction.
Request support from the S&M Manager when qualifications do not permit managing certain quotations/contracts.
Ensure completion of any other tasks assigned by the CER BU Manager/Sales Manager directly related to the sale of existing services Professional requirements:
Bachelor’s degree
At least 3 years of experience in sales and marketing services.
Strong experience with Salesforce CRM (mandatory).
Solid knowledge of Excel for dashboard creation and reporting.
Experience coordinating email and phone campaigns and analyzing performance metrics.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities with high attention to detail.
Preferred Qualifications: Knowledge of ISO 9001, ISO 14001; OHSAS is an advantage.
Fluency in English; additional languages are an advantage. Competencies profile:
Strong interpersonal and communication skills, comfortable with client-facing interactions.
Organized, proactive, and detail-oriented with the ability to manage multiple priorities.
Analytical thinker, able to interpret data and generate insights.
Team player who collaborates effectively across departments.
Customer-oriented mindset focused on service quality and satisfaction.
High sense of initiative, adaptability, and problem-solving attitude.
