Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with an innovative global Customer Experience company , currently looking to hire a Dutch speaking Customer Service Representative.
Position: Customer Service Representative
Location: Fully remote in either Romania, Bulgaria, Hungary, Croatia, Slovakia, Slovenia, Czechia, Kosovo, Serbia
Employment type: Full-time
Remuneration: Base salary.
About the role.
We are hiring Dutch speaking Customer Service Representatives to join a forward-thinking company that’s redefining the future of work. Here, your job adapts to your lifestyle—not the other way around. As part of a global Customer Service team, you’ll have the freedom to choose when, where, and how you work, delivering exceptional and personalized customer experiences for leading international brands. Every interaction is an opportunity to create a positive and memorable impact.
DUTIES AND RESPONSIBILITIES:
Serve as the primary point of contact for customers via chat, email, and phone
Handle customer inquiries and resolve issues with professionalism and confidence
Manage data updates, service requests, and orders accurately within internal systems
Deliver tailored solutions based on customer needs and your expertise
Support multiple customer service projects simultaneously in a dynamic environment
Perform inbound and outbound sales activities, demonstrating strong sales affinity and confidence in customer interactions.
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REQUIREMENTS:
Native / fluent in Dutch both verbal and written. English is a bonus but not compulsory
Previous experience in customer service or support, combined with proven sales experience
Ability to work independently with quick comprehension and problem-solving skills
Solid computer literacy and reliable handling of data
Strong communication skills and enthusiasm for customer interaction in a remote setting
Access to a stable internet connection and a quiet home office environment.
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BENEFITS:
Work from anywhere with full flexibility in location and schedule
Company-provided equipment to support your daily tasks
Comprehensive paid training and structured onboarding program
Permanent employment contract offering stability and security
Competitive compensation with flexible working hours
Fully remote hiring and onboarding process
Collaborative digital community with strong team support and engagement initiatives.
