Customer Service - Senior Process Associate - Spanish in Bucuresti

Responsibilities Accountable for implementing adjustments according to client requirements Continual focus on process improvement and cost reduction initiatives. Recommend, develop, and implement process and system improvements to increase efficiency and strengthen controls. Partner with other Process Supervisors to ensure consistency across the client organization, specifically with colleague development, communication, and process changes Effectively plan and define outcomes, identify and communicate changes, implement solutions, and document process changes. Creation and upkeep of detailed documentation for assigned processes including end-to-end process flow maps, Standard Operating Procedures and Training documentation, and SOX materials Ensure compliance to procedures, guidelines, and client policies Responsible for monthly and yearly closing activities, including but not limited to preparation of financial packages, applicable risk management reporting, reconciliation of accounts Monthly closing activities including preparation / review and or posting of journal entries, reconciliation of balance sheet accounts, confirmation of intercompany balance, P&L month-on-month review, in compliance with client requirements Strengthen internal and external controls of Accounts Payable and Accounts Receivables Support data entry management for in-house systems Ensure compliance and adherence to client policies and procedures Assist in facilitation of audits and tax filings Liaise with auditors and tax agents to ensure timely filing for statutory and tax (e.g. VAT, withholding tax etc.). Drive functional excellence through standardization of processes, ensuring agility to keep up with business needs changes. Invoice processing, payment processing, reporting, invoice exception, monitoring, and inquiry resolution related to the processes. Qualifications Minimum qualifications Very good knowledge of Spanish, min B2 level; Good MS Office (especially MS Excel) knowledge. Analytical thinking and ability to learn fast. Personal culture and familiar to deal with clients in an accurately manner. High motivation and self - starter. University graduate. Encouraged Qualifications Previous experience in Accounts Payable/Finance. Economic studies would be an asset. Familiarity with SAP. What can we offer? Attractive salary; Stable job offers - employment contract Work in a multicultural and diverse environment with employees from over 30 countries Genpact supports professional trainings and great career development opportunities Free access to our award-winning learning platform Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

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