IT Service Desk Engineer in Constanţa

Windows 10 (regular) Office 365 (regular) Mac OS (regular) Windows Server (regular) About the role of IT Service Desk EngineerThis person will have the opportunity to join a team working in an international environment and cooperate with various regions of the world: however mainly in Western Europe.This role is responsible for providing level 2/3 support by responding to, evaluating, and prioritizing incoming IT support requests from the IT serviceThese requests are based on all internal employees and on hardware and/or software issues - around 100 service desks.ResponsibilitiesTroubleshoot applications such as Windows 10, Mac OS, Microsoft Office 365, Teams, and other internal application software issues as assignedActive Directory, O365, MS ExchangeRemote support for all locations in EMEAHelp troubleshoot and work with other engineersProvide outstanding customer serviceUnderstands implications of work and makes recommendations for solutionsRequirementsMin. 3 years experience in a similar positionEnglish language speaking and writing skillsWide knowledge of, Windows 10, Mac OS, Office O365Experience with Zoom conference room technology asUnderstanding of system administration, basic networking, and VoIP conceptsOptionalBachelor’s degree in Computer Science or MIS or equivalent work experienceDetail-oriented, deadline and results-drivenExcellent written and verbal communication skills in EnglishWe offerSalaries: 9.000 - 11.000 Net (preferred B2B contract) another form optionallyPrivate medical careRemotely work and in an office in the center of WarsawTraining courses and conferencesDiversity of projectsThe opportunity to develop your interestsBenefitsprivate medical careremote work opportunitiesflexible working timeintegration eventsno dress codecoffee / teadrinkschristmas giftsbirthday celebrationemployee referral program