We are looking for a passionate and highly skilled Learning & Development Expert to join our Global People team. In this role, you will play a key part in designing, implementing, and managing leadership and capability-building programs across the organization. You will collaborate with global stakeholders, ensure high-quality learning delivery, and contribute to building a culture of continuous development.
Soft Skills Training & Facilitation
- Design and deliver live soft skills training sessions, including leadership, communication, feedback, collaboration, stakeholder management, and other professional skills.
- Facilitate engaging, interactive learning experiences for diverse, global audiences, both in-person and virtually.
- Adapt delivery style and content to different learner groups, levels, and cultural contexts.
- Apply adult learning principles to create learning experiences that are practical, relevant, and engaging.
- Monitor how learning is transferred into day-to-day behaviors and adjust content and facilitation approaches accordingly.
Learning Design & Programmed Development
- Design blended learning solutions that combine live facilitation, digital learning, and practice-based activities.
- Create and continuously improve soft skills learning content, including session materials, facilitator guides, and e-learning components.
- Organize and support pilot programmed, collect learner feedback, and iterate on content based on insights.
- Use digital tools to create flexible and innovative learning experiences that support different learning needs.
Learning Programmed & Delivery Support
- Coordinate and support global leadership and functional development programmed, ensuring smooth delivery and a consistent learner experience.
- Manage learning logistics, including scheduling sessions, arranging facilitators, and managing participant enrolment.
- Support learners by responding to training-related queries and providing guidance throughout the learning journey.
Stakeholder Collaboration
- Collaborate closely with subject matter experts (SMEs), CoE, and key stakeholders to ensure soft skills learning solutions align with business needs.
- Share programmed insights, evaluation results, and recommendations to support continuous improvement.
Systems, Data & Continuous Improvement
- Maintain accurate and up-to-date learning events and content in the Learning Management System (LMS).
- Contribute to LMS improvements that enhance the learner experience.
- Track learning effectiveness through feedback, data, and L&D KPIs, and use insights to improve learning design and delivery.
Capability & Culture
- Contribute to capability assessments to identify soft skills development needs across the organization.
- Support the development of a coaching culture and a mindset of continuous professional development.
- Contribute to strategic learning initiatives, delivering within agreed timelines and budgets.
Compliance & Ways of Working
- Work collaboratively with team members to deliver learning initiatives effectively and on time.
- Ensure compliance with internal quality standards and procedures, including ISO 9001 requirements.
What We Offer
- Opportunity to shape global learning initiatives
- The opportunity to work in a multi-cultural environment
- Professional growth and development opportunities
- Inclusive and supportive working environment
- Competitive salary package & meal vouchers
- Private medical insurance
- Everything you want to read from Bookster
- Learning programs for your development
- Wellness activities for your wellbeing
