Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.
Key Responsibilities
- Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
- Assist customers with inquiries related to services, products, and account management.
- Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
- Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
- Collaborate with internal teams to enhance processes and improve customer experience.
- Stay informed about company offerings and industry trends to provide accurate information to clients.
Requirements
- Fluency in Polish (both written and spoken) is essential; knowledge of English or Greek is a plus.
- Prior experience in customer service or a related field is highly desirable.
- Strong communication skills with a passion for helping customers.
- Ability to manage multiple tasks while delivering consistent service levels.
- Familiarity with CRM systems and customer support software is beneficial.
- Strong problem-solving skills and a proactive approach to customer engagement.
- Willingness to relocate to Greece with relocation costs fully covered.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
