Job DescriptionComplaint management (Register complaints, start problem solving process, inform customer about results and countermeasures)Moderation of the 8D process (Ensure methodology and timing of 8D process) Upload 8D results on customers portals and in SAP (IQIS) Check and monitors corrective / preventive actions resulting from reports 8D, PSS, etc. Internal product release check and support for documentation PPAP Process (Register PPAP parts, forward parts to measurements, prepare documentation, upload documents to customer portal) Participation in QGs of new projects Participate in SE-Team meetings Participate in task forces, ensure proper customer information Line release check and support for documentation Ensure appropriate customer information for quality incidents. Ensure transparency regarding incidents and problem solving process Organize and conduct customer audits Support and follow up implementation of customer requirementQualificationsAssertiveness and ability to work under pressureAffinity towards team work and communicationKnowledge in Q-methodsEnglish level C1
Quality Customer Interface in Blaj
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