Russian & English Customer Support Specialist | Build Your Career in Bucharest
Location: Bucharest, Romania
Languages: Russian & English
Eligibility: Valid EU Passport Required
Are you someone who enjoys helping others, solving problems, and creating positive customer experiences? We are looking for a Customer Support Specialist to join an international team in Bucharest, where you'll play a key role in ensuring customers receive timely and effective support.
Whether you already have customer support experience or are looking to further develop your skills in a dynamic environment, this could be the opportunity you've been waiting for.
What You'll Be Doing
- Assist customers via phone, email, and chat in Russian and English.
- Address inquiries and provide practical solutions in a professional manner.
- Escalate more complex cases to the relevant teams when needed.
- Accurately document customer interactions and follow internal processes.
- Contribute to maintaining high service standards and customer satisfaction.
What We're Looking For
- Russian and English language proficiency.
- Currently residing in Bucharest, Romania.
- Valid EU passport.
- Strong communication and interpersonal skills.
- A customer-first attitude with a solution-oriented approach.
- Ability to work well in a fast-paced, team-oriented environment.
- Previous experience in customer service or support is beneficial, but not essential.
What's in It for You
- Competitive salary package.
- Performance-based bonus.
- Comprehensive training and onboarding support.
- Career growth opportunities within an international environment.
- A collaborative and multicultural workplace.
Ready for your next career move? We'd love to hear from you.
Apply now or send your CV directly to: seun.adekunle@cbtalents.com
