Job Description
- Administration of the Salesforce platform: user management (creation, modification, deactivation), roles, profiles, permissions, and access control
- Configuration and maintenance of Salesforce components: objects, fields, page layouts, record types, reports and dashboards, Flows / automations, validation rules
- Handling Salesforce-related incidents and requests
- Collaboration with business stakeholders to gather and clarify requirements
- Monitoring and optimizing platform performance
- Support for release and deployment processes, in collaboration with technical teams
- Providing user support and guidance/training sessions
- Documentation of configurations and implemented processes
- Contribution to process improvement and automation initiatives
Qualifications
- Experience in a Salesforce Administrator role or similar
- Solid knowledge of the Salesforce platform
- Hands-on experience with user management and security model, reports and dashboards, nice to have automations (Flows / Workflows)
- Ability to translate business requirements into technical solutions
- Analytical and problem-solving skills
- Experience working in an Agile/Scrum environment
- Ability to manage multiple priorities
Nice to have/Open to Learn:
- Salesforce Administrator certification
- Experience with: DevOps tools (e.g. Azure DevOps, Git), integrations (APIs/system integrations)
- Financial Services Cloud or similar solutions
- Experience in the financial/insurance domain
Additional Information
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and training to sustain your growth
- Medical insurance
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings