SAP Key User in Bucuresti

SAP or Accounting Expert: >2 years operational SAP or accounting experience (AP or G/L)Knowledge of accounting standards (local legal requirements)SAP FI/CO customizing knowledgeSAP FI/CO consultancy experience would be a plusKnowledge of SAP FSCM and LO-AB would be an advantageBusiness administration qualification or comparable qualification preferableExperience in testing activities (SAP, other systems), HPQC would be a plusBusiness fluent English a mustGerman skills would be an advantageService orientation, strong communication skills, ability to train and transfer knowledge, self-organizing skills, ownership, autonomyPerform First Level Support for internal SSC and external non-SSC end users, for SAP and the center’s internal applications (invoice workflow, ticketing system, shared platform for information)Create and submit incidents for Second and Third Level Support as required (using the appropriate support flows and tools)Ensure quality during incident resolution process (provide information, perform tests, update ticket status, approve solution, close ticket)Ensure quality during change request resolution process (provide information, coordinate local tests, update ticket status, coordinate approval of solution, close ticket)Conduct and receive process- and SAP-related trainings (based on the company needs and whole team capabilities)Communicate with multiple stakeholders (access management team, requestors, higher support levels and central SAP team)