Senior Customer Experience Specialist with German in Bucuresti

Join a team recognized for leadership, innovation and diversityThe future is what we make it.When you join Honeywell, you become a member of our global team ofthinkers, innovators, dreamers and doers who make the things that make thefuture. That means changing the way wefly, fueling jets in an eco-friendly way, keeping buildings smart and safe andeven making it possible to breathe on Mars.Working at Honeywell isn’t just about developing cool things. That’s whyall our employees enjoy access to dynamic career opportunities across differentfields and industries.Are you ready to help us make the future?Responsibilities:Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.Processing ReturnsCustomer InvoicingPrepare Forecast ReportsAdministrative SupportOrder ProcessingQualifications:High School Diploma, or equivalent. Some experience in the field.An attention to detailA bias for actionAn ability to work in a teamA commitment to discovering ways to improve serviceAn ability to work with limited directionEnglish and German advanced speaking and writing skillsWe offer:A culture that fosters inclusion, diversity and innovationMarketspecific training and ongoing personal developmentCareergrowth opportunitiesExperiencedleaders to support your professional developmentInternationalwork environmentIf this is your dream role, then we'd love tohear from you.We are an equal opportunity employer andvalue diversity at our company. We do not discriminate based on race, religion,color, national origin, gender, sexual orientation, age, marital status,veteran status, or disability status.We will ensure that individuals withdisabilities are provided reasonable accommodation to participate in the jobapplication or interview process, to perform crucial job functions, and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.


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