Location: Bucharest, Romania
Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of defence and security, aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Romania, we are advancing innovation through software engineering, research and development, delivering solutions in key markets in which Thales Group operates. Our engineers design, develop and integrate solutions that impact global industries – from fully operational systems and subsystems for naval warfare and maritime security operations, to air traffic management systems, satellite-based solutions, tactical indoor simulations, identity and biometric technologies and more.
Job summary
You will provide operational support and technical leadership for the PAS infrastructure, ensuring secure, reliable, and efficient access management across systems. This role focuses on supporting and coaching PAS administrators, delivering engineering-level input into operational improvements, and maintaining up-to-date Standard Operating Procedures (SOPs) to ensure compliance and clarity in daily operations. You will need to deliver proactive and structured support aligned with ITIL processes, focusing on service improvement.
Responsibilities:
PAS Admin coaching
PAS Admin support (Tickets Management after escalation).
Interact with other departments to ensure integration of new services and solutions
Design and documentation of SharePoint architecture
Implementation and advanced configuration of search services, user profiles and managed metadata
Contribute to CAB (Change Advisory Board)
Knowledge base update
Standard Operating Procedure Management
Testbed Management
Security Patch testing
ITIL Processes:
Event Management - beginner
Incident Management – intermediate
Service Request Management - beginner
Change Management - intermediate
Service Level Management - beginner
Problem Management - intermediate
Service Asset & Configuration Management - beginner
Required Skills & Experience:
IaaS, DMZ, SSI – beginner
PAS – senior
Active Directory proficiency (OU, NTLM, Kerberos, Service Principal Name) – senior
Infrastructure concepts (IP, DNS, Firewall) – senior
VMWare basics – senior
Good knowledge of SQL (permission management) – beginner
In-depth knowledge of SharePoint Server:
Able to implement advanced configurations of SharePoint services, (User profile, Search Service) – senior
Able to design and document the Sharepoint architecture – intermediate
Able to interact with other departments to ensure integration of new solutions and services – beginner
Able to configure and analyze ULS logs. – senior
Able to assist and support L1/L2 – intermediate
Proficiency in PowerShell and SharePoint administration tools. – senior
Knowledge of database backup and recovery principles – intermediate
Troubleshooting and problem-solving skills. – senior
Able to handle certificates/encryption keys – intermediate
Fluent English
Behavioral skills:
Clear communication on technical issues (oral and written)
Stress management and attention to detail
Effective team collaboration
Key Deliverables:
Documentation and training materials
Resolved support and incident tickets
Deployment procedures
Knowledge base articles
Standard Operating Procedures (SOPs)
Tools:
ITM
Certification:
ITIL V4 foundation
Mobility:
Flexibility to travel between France and Belgium
No work from home available
On-boarding period: 2 months
Your careeer at Thales:
Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:
Room and attention to personal development.
Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solutiom
Choose between a technical expertise or a leadership path.
Build an international career within a leading Engineering Group.
Work for different Thales domains & entities.
Your immediate benefits:
24 holiday days a year
Benefit Online
A good work-life balance which includes flexible working hours
A comprehensive compensation and benefit package including medical coverage & life insurance
GoFluent & Coursera Subscription
Engineering, Technology & Management Academies
#LI-ONSITE
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
