Complaint Manager in Blaj

Job Description Process owner for claims management in Plant; Key Account for internal customer (Manufacturing); Ensure deliveries during claims management; Making decision for Quality at boarder line, define and control containment actions;(z. B. re-work, sorting, delivery stop, concession); Sending Q-alerts to other Bosch plants; Coordination and execution of analyses for internal and external claims due to deviations at purchased parts; Plausibility checks and training or support of sorting operations; Collecting of plant failure cost for reimbursement; Cooperation during production trial runs; Order of 3rd party sorting; Preparation and leading of internal/external quality meetings in plant; Create and develop reports and documentation; Analyse of Quality data; Lessons learned into new projects or products. Qualifications Technical studies; Good communication skills; Knowledge in mechanic, mechatronic, robotic, quality; Knowledge of 8D; Experience in Claims management; Knowledge of Quality tools; English medium conversational skills. Additional Information #LikeABosch Benefits:      • Meal vouchers      • 25 holidays annually     • Flexible work schedule possibilities within Romania     • Relocation package     • Transportation support     • Company performance bonus     • Gift vouchers     • Spring bonus     • Summer bonus     • Loyalty bonus     • Seniority bonus     • Childbirth support     • Referral bonus - in case you recommend a friend for the company     • Language courses - a new language is the key to a new world, and we encourage you to attend these language courses in the company     • Medical services - health is the priority for us, so we offer medical services in the factory premises includes free of charge medical consultation and check-ups     • Sport and recreational possibilities - being active fosters great performance therefore we offer discounts for sports activities: zumba, aerobics, pillates, gyms, tennis, basketball, football, volleyball and many more     • Bosch projects that take you out of your comfort zone - we work on projects from start to finish and we take full responsibility for our products     • Opportunity to attend conferences - networking and exchanging ideas are an essential part of our professional life, so we invite you to attend local technical conferences and workshops.     • Internal development programs - experts and leaders need to continuously develops. That's why we have programs within the company development for project managers, line managers and specialist     • Trainings and certifications - your professional development and is a priority for us, so we invite you to participate at national and international technical trainings and soft skills.     • Diversity and multicultural mentality - represented over 10 different nationalities and languages are spoken by our colleagues.