In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Want to be a part of our team?
Job Description Summary
As part of our ongoing expansion NTT Ltd is setting up a new entity in Romania, with our new office being located in Bucharest. From this office will be responsible for managing different functions on behalf of the NTT Ltd countries in Europe, including Finance Operations, Contract Management and Order Management.
NTT Ltd is delighted to be expanding into Romania and this means an exciting number of job opportunities are becoming available. We are now looking for talented individuals to join us on this exciting journey as we build our presence in Romania.
Working at NTT
- Assignments received include goals and the process by which to meet the goals
- Gives direction to employees according to established policies and management guidelines
- Assigns workload to Contract Mgmt Processors
- Ensures team is meeting OLA’s/SLA’s and team driven objectives
- Ensures team is trained on all processes and platform and advises on new ways of working.
- Recommends changes to units or sub-unit policies
- Higher level management reviews work
- Applies judgement within defined policies and procedures
- Interacts with subordinate managers or peers from other functional areas in order to gain cooperation
- Advises Team Mgmt SME and Contract Manager on project deliverables
- Supports SME and Contract Manager on improvements to standard way of working
- Contribute to the execution of Compliance testing and UAT
- Responsible for operational management of the Contract Mgmt Processing team
- Co-ordinate the Contract Processing processes
- Ensure that established standard ways of working for Contract Mgmt activities are being followed
- Deal with complex queries, ensuring progress and solutions are communicated efficiently
- Escalate more complex queries to the Contract Manager
- Maintain a level of Data Quality within the Team
- Ensure that all relevant stakeholders and employees are informed of the procedural requirements for processing transactions
People Management
- Managing the day-to-day activities of the team.
- Motivating the team to achieve organizational goals.
- Developing and implementing a timeline to achieve targets.
- Delegating tasks to team members.
- Conducting training of team members to maximize their potential.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
- Conducting quarterly performance reviews.
- Contributing to the growth of the company through a successful team.
- Delegate tasks and set project deadlines
- Create a health and motivating work environment and atmosphere
- Monitor team performance and report on metrics
- Listen to team members’ feedback and resolve any issues or conflicts
- Plan and organize team building activities
Reports and Dashboards
- Prepare monthly reports considering the established KPIs for Contract Mgmt Team activities
- Prepare and distribute ad-hoc reports as required by the business or the management
- Ensure proper control checks are adhered to, so that errors are minimized/ eliminated
- Report any non-compliance issues to the management and recommend precautionary measures
- Oversee and assist the month end closing processes and various financial & operational audits
What will make you a good fit for the role?
Qualifications, Skills and Education Requirements:
- Completion of a basic Business Administration Degree is preferable
- Working towards completion of an ITIL certification is preferable
Work Experience:
- 4 – 5 years’ work experience as a Team Leader or Similar Role
- At least 4 years’ work experience in a related environment
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Critical thinker and problem-solving skills
- Team player and self - starter
- Good time-management skills
- Great interpersonal and communication skills
- Degree in Management or training in team leading is a plus
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
