Incident Response Advisor in Bucuresti

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Principal Responsibilities: Review security-related events and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information in order to provide clients with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendationsProvide customers with understandable context around their security environment and threatsInterface with clients to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its valueWork with client and internal SecureWorks incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidentsProvide mentorship to SecureWorks team members and clients on security strategy, tactics, techniques, and proceduresUse the SecureWorks platform to proactivity hunt for and investigate activity within the client environmentProvide support for all other teams involved in the delivery of the service whenever they have questions or requests from clients about specific investigations/alerts/chat/tickets.Provide feedback on flows/processes/tools issues and reported them according to internal processes. Skills: Ability to write scripts to automate new and existing tasksStrong technical communication skills, both written and verbalAttention to detail and great organizational and time management skillsExcellent problem-solving skills that would allow for the ability to diagnose and troubleshoot technical issuesClient-focused with a passion for delivering service excellenceStrong sense of urgency and ability to work under pressurePossess high standard of integrity and confidentialityEducation and Experience 3-5+ years of relevant experience or equivalent combination of education and work experience:Completion of a Bachelor’s degree or equivalent program in Computer Science, Network Security, Information Security or other applicable field and 3-5 years of work experience in the field Good experience with and excellent understanding of:Security mechanism build within Operating systems Fundamental Internet protocols, services and technologies (e.g., HTTP/HTTPS, DNS, SMTP, SSH, LDAP, TCP/IP, UDP, ICMP, JSON, REST, etc.)Common security controls (e.g., firewalls, proxies, IDS/IPS, WAF, etc.) Experience with and strong understanding of:Performing both endpoint and network-based investigationsReviewing logs to identify evidence of past intrusionsPivot off indicators within networks to identify the scope and breadth of attacksMalware and exploit kit functionalityOperating system and application exploitsLateral movement, living-off-the-land, and persistence establishment mechanismsDetection of anomalous system activity Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.