- Lisbon, Portugal | On-Site
- Relocation Support for Work-Permitted Candidates
How to Apply
Send your CV to can.dinler@cbtalents.org or Use Application Form
Join an international team supporting one of the worlds leading digital platforms, helping deliver high-quality customer experiences for users across the Hungarian and Polish markets.
We are looking for Hungarian / Polish-speaking Customer Service Agents who are passionate about assisting customers, solving problems, and ensuring a smooth user experience on a global e-commerce and digital services platform.
This opportunity is ideal for candidates who enjoy customer interaction, problem-solving, and working in a multicultural environment in Lisbon.
What You'll Do
- Provide customer support via phone, email, and chat in Hungarian or Polish
- Assist customers with account inquiries, product questions, and service issues
- Maintain high standards of customer satisfaction and service quality
- Document interactions accurately in internal systems
- Handle high contact volumes during promotion periods
- Follow platform policies and service standards to resolve customer cases efficiently
What We're Looking For
- C1/C2 Hungarian or Polish (mandatory)
- English B2 or higher
- Strong customer service and communication skills
- Good understanding of e-commerce platforms and digital services
- Empathy and rational decision-making abilities
- Ability to manage high-volume customer interactions
Work Schedule
Rotational Shifts
- Monday – Sunday: 08:00 – 17:00 or 09:00 – 18:00
- Days Off: 2 rotational days per week
- Possible future transition to 24/7 operations.
Salary & Benefits
- Base Salary: €920 gross × 14 months
- Attendance Bonus: €45/month × 11 months
- Meal Allowance: €7.63/day
- Welcome Bonus: €1,000 (paid in 12 monthly instalments during the first year)
Additional benefits:
- Health insurance from day 1 (fully covered after 6 months)
- Paid training and onboarding
- International working environment in Lisbon
If you're ready to start an international career in Lisbon and support a global digital platform used by millions of users, apply now and join a team where your language skills truly make an impact...
