Problem Manager in Constanţa

Incident management (regular) ITIL (regular) English (advanced) We are looking for a person who would like to join an international logistics company and be part of the Global IT Infrastructure Team. RequirementsIntercultural competence and strong social skillsFluent English in written and spoken on min. C1 levelGood communication and collaboration skillsStudy to university degree level of natural sciences, computer science, business, or an equivalent educationCertification as ITIL Practitioner or deep knowledge of the processes of Problem Management (ITIL) ResponsibilitiesEnsures that appropriate action is taken to anticipate, investigate and resolve problems in systems and servicesEnsures that such problems are fully documented within the relevant reporting system(s)Align with necessary stakeholders in the entire plan-build-run chain to ensure proper development of solutions and implementation of the very sameCoordinates the implementation of agreed remedies and preventative measuresAnalyses patterns and trends The offerProfessional DevelopmentWork-life BalanceWorking InternationallyMedical healthcare packageSport CardLife insuranceHoliday BonusPension Program (PPE)Annual BonusLanguage Courses