Restaurant Supervisor (Saudi Arabia) in Bucuresti

At Eram Talent, we are currently seeking a highly skilled and experienced Restaurant Supervisor to join our team in Saudi Arabia. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant and ensuring the highest standards of service and customer satisfaction. Responsibilities: Lead the opening of the restaurant/ outlet and ensure the implementation of the company policies and procedures along with the exact operation flow. Achieve objectives through appropriate planning, organization of staff, inventory management, cost control and maximization of the store’s sales and profits. Assist the Brand Manager/ Operation Manager in the development of the store’s overall yearly plan and budget. Provides senior management with all necessary data and statistics relating to store sales and performance, in order to assist them in their decision-making process. Observes compliance with Brand policies and procedures, as well as governmental laws and regulations. Develop in-depth knowledge of cooking methods on each station, know each spec of every dish to correctly monitor food quality. Encourages the front of house teams to constantly improve and update their food knowledge to ensure customers’ queries answered effectively. Work with managers and team to create and maintain our ethos of combining fresh and nutritious food in a simple setting with helpful friendly service that offers value for money. Encourage and motivate the team to create an environment where our customers feel welcome, important and it is a pleasure to have them visiting your restaurant. Trains and motivates front of house teams to read customers’ needs and adjust style of service according to individual customers’ needs while still retaining their individual personality.- Effectively deal with customers’ queries/complaints in a friendly way, helpful way and use these as opportunities to improve how we do things. Remains calm during a busy shift and ensures team members remain focused during the shift maintain an obvious presence on the floor, to both customers and team. Constantly observes team members/restaurant to anticipate any problems and take preventative action before problems arise. Requirements Excellent English -verbal and written. Bachelors degree in Business Administration, Hotel Management or an equivalent. Proven experience in restaurant management or a similar role. Strong leadership, communication, and interpersonal skills. Knowledge of restaurant operations, including front-of-house and back-of-house functions. Familiarity with point-of-sale (POS) systems and financial management. Excellent knowledge of Food Legislation, Relevant Codes of Practice & Quality Standards and Health & Safety Legislation Exceptional communication and organizational skills