Services Planner in Bucuresti

As a Services Planner, you will contribute directly to delivering high‑quality services to our customers and ensuring operational excellence across our Service business. Your role will be essential in driving smooth coordination, accurate order handling and an efficient end‑to‑end service process. You will work closely with Sales, Tendering, Logistics and our Services teams, helping ensure that customers receive the best experience — every time. What will you do Ensure accurate and timely management of service orders in CRM/ERP systems. Coordinate daily with internal teams to secure a seamless information flow and proper scheduling. Support the planning of service interventions and ensure documentation is complete and up to date. Communicate proactively with customers to confirm scheduling details and follow up on ongoing activities. Monitor the progress of service operations and ensure compliance with internal standards and processes. Identify risks, delays or process gaps and escalate where needed. Maintain high‑quality data in CRM/ERP and prepare reports for internal stakeholders. Contribute to continuous improvement initiatives that enhance efficiency and customer satisfaction. We’re looking for a colleague who is collaborative, organized and passionate about delivering a great experience to both customers and internal partners. Our next colleague will bring: A university degree; a technical background (electrical/power/electronics/automatic control/robotics) is an advantage. Strong communication and interpersonal skills, with the ability to build trusted relationships. Excellent organizational skills and a strong eye for detail. Native Romanian language skills (spoken and written). Good level of English. Strong knowledge of Microsoft Excel; experience with CRM/ERP tools is a plus. Previous experience in order management, planning or coordination roles (nice to have). What's in it for you: Opportunity to work with cutting-edge technical equipment and solutions Dynamic environment fostering professional growth and skill development Hands-on experience in building and maintaining customer relationships Chance to make a direct impact on customer satisfaction and business success Exposure to diverse technical challenges and learning opportunities Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth + employees in + countries #1 on the Global World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.