Site Reliability Engineer @ING Bank in Bucuresti

Discover ING Bank RomaniaING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.Join us!Mission The SRE team is responsible to roll-out the SRE practices to improve the reliability of critical services for ING Bank Romania. The SRE team is responsible for definition & roll-out of operational SRE practices like observability, major incident management, capacity planning & forecasting, reliability reporting & error budgeting.Develops, innovates, matures & implements the operational SRE practices and related IT processes across ING, in cooperation with the entity-level SRE teams. With the overall purpose to improve reliability of our critical IT & business services. Adopts the global standards for reliability practices. Ensures proper documentation, training material and other ways to get the knowledge to our engineers across ING Bank Romania. Contributes as a reliability expert to key operational activities with a focus on services or incidents touching multiple Tech entities; this includes performing critical business service / critical chain reviews to identify weaknesses to be solved and supporting global incidents (as expert), provide expertise to ensure high quality root-cause analysis and ensure follow-up of structural findings with Tech domains.Your Day to DayInitial focus will be to lead development of ING’s observability strategy & ensure implementation across global platforms & services, global supporting tooling and entities.According SRE Strategy Roadmap, the SRE Team will be responsible in performing gap assessments and analyse outcome against defined maturity stages for every IT Process governed by SRE Entity;Operate in strong cooperation with involved Enterprise Architects, entity SREs & engineers and the I&E monitoring teamParticular focus will be on observability of our critical business services (critical chains/global services with biggest availability issues- getting everything in place from availability of the critical service, chain monitoring/tracing to monitoring & alerting for critical components/applications)Mature major incident management process (major incident management, problem management, post-mortem & root-cause analysis)Mature capacity planning & forecasting practiceMature reliability reportingMature Release ProcedureMature Change ManagementIntroduction of Error budgetingWhat you bring to the teamExperience: 10+ Years in software engineering / IT operations and/or IT architect rolesTechnical skills: Knowledgeable about technology in all levels in the technology stack (from infrastructure to front-end, from CI/CD to observability tooling) with expert knowledge & hands-on experience on one or more levels (. infrastructure & back-end development and/or observability & CI/CD tooling).Tools: ING Private cloud or Public cloud (Azure or Google cloud) and related VM/container stacks & tooling; application-level technologies & tooling heavily in use at ING . spring boot; ING’s API SDK; Azure DevOps; Prometheus / ELK stack / Tracing or ING’s specific implementations (. RTK2, Log4All, MDPL).What we offerImpactful work in a fun and collaborative environment.Open-concept offices designed for both team work and relaxation.Corporate events and social gatherings.Hybrid way of working with flexible working schedule and short week options.Monthly budget on Benefit platform.Extra annual leave days depending on the total length of working experience.Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.Context to make an impact through Sustainability and Corporate Social Responsibility projects.