Join Hilti and turn customer conversations into powerful solutions
The purpose of the role is to achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs to ensure the successful achievement of the company's objectives and growth. The role involves providing information and technical advice via telephone or e-mail on products and applications. The job holder needs to actively promote sales in cooperation with other sales channels.
What You'll do
What You’ll Bring
Bachelor’s Degree in technical or commercial field of study;
Prior 2-year experience in customer service - outbound sales and/or direct sales is desirable but not mandatory
Passion for construction and tools
Competent PC skills - MS Office (WORD, EXCEL, POWER POINT) , Outlook
Fluent in Romanian and English
Drive to develop strong and sustainable customer relationship
Ability to multitask, prioritize and manage time effectively
Excellent written, verbal, and presentation skills; Superior telephone etiquette
A self- starter, with a high level of commitment and customer focus
High learning agility with an eye for detail
Team player
As part of your interview process, we’ll take you on a day-in-the-life ‘Job Shadowing’ with our CS team to give you a feel for the job, the caliber of our people and our culture.
What’s In It for You
A position in a stable and well established international company.
A young, supportive, and positive team that works together and enjoys working together.
Real opportunities to learn, develop, and enhance your skills.
An environment where your ideas are heard and your initiative is valued.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
